Exeter Phoenix joins with others now and in the future. Recent events, reactions and responses ignited by the killing of George Floyd, have reminded us that, while we focus on keeping our community safe and healthy, we are emotionally standing together and will not tolerate or accept racism, violence, harassment or discrimination. We will proceed to work on ensuring that we help to provide a caring and compassionate community and we are all responsible for protecting each other from offence or harm.
We urge all of our staff, board members, artists, educators and visitors not to be bystanders and to confront racism whilst holding the values of humanity, decency, empathy and equality. Together, we will work harder and do better. We will educate ourselves and learn about our own privileges. We will do more to engage with others with the intent to learn about and connect with their contexts. Our daily actions and organisational mission will work intentionally to build and nurture a community of art, music and culture where we are aware of the different ways people from all backgrounds have influenced what we enjoy and what we benefit from.
We realise there is more we can do to broaden the vision of the organisation and we will break down areas of our every day work and identify specifics where we can question and educate ourselves on how we can change for the better. As regular recipients of public funds we know it is our responsibility to always push and further our knowledge, intentions and actions.
Exeter Phoenix is a place where everyone is welcome and we will engage with others to cultivate a community network that embodies and practices justice, liberation and peace in our engagement with one another. We will be part of the change not the trend.
As part of Mental Health Awareness Week, we ran Exeter Bloom 2020 – an online festival of mental health awareness during the coronavirus lockdown.
We partnered with the wondrous spoken-word team over at Spork! to create a community poem.
We asked people to respond to the following three questions:
I miss…
I never expected to miss…
I don’t miss…
and Spork’s Chris White crafted a poem from the responses. Listen to Chris read the poem in the video here, or scroll down to read the poem yourself.
Exeter Bloom Community Poem
I never expected to miss birds being afraid to sing I never expected to miss rain meeting my skin I never expected to miss train journeys I never expected to miss traveling to gigs I miss gathering around tables to eat with my family I miss acupuncture I miss my friends I miss saying ‘ah fuck it’ then buying another drink I miss my mum I miss my brother I miss hugs I miss the smalltalk with the guys at the falafel shop I miss how every day I would ask for no garlic sauce and every day he would hand it to me and say ‘falafel! Extra garlic sauce!’ I miss hugs I miss ‘one more?’ I miss ‘d’ya have a cig?’ I miss chips I miss hugs I miss sharing space I miss parties I miss my pupils voices I miss handshakes and hellos I miss hugs I miss the way my best friend smells and feels when we hug Squishy and sweet, thirty years of friendship between our folds and creases I miss my older friends believing they would live forever I miss not feeling afraid I miss knowing what day it is I miss sitting in a cafe at a bar talking to strangers on a Friday night I miss browsing in bookshops I do not miss crowds and traffic jams I do not miss rushing around I don’t miss the sense of urgency I don’t miss putting on a face to talk to strangers every day I don’t miss the A30 I don’t miss bus journeys I don’t miss the rattle of every day traffic I don’t miss not having time to think I don’t miss haircuts I don’t miss my walk to work I don’t miss causing myself pain in a sweat scented gym I don’t miss pretending that I’m fine I don’t miss worrying about that rattle in my car I do not miss the rattle I miss hugs I miss hugs I miss hugs.
Freefall is Exeter Phoenix’s youth arts group for young people aged between 13-16 years. The group aims to create a welcoming and safe space to socialize, share ideas and opinions and develop creative projects together. The group is led by experienced arts practitioners and all-round film, music and arts enthusiasts!
Working across a range of art forms and activities we aspire to encourage a lifelong enjoyment of the arts. Freefall sessions regularly dive into the rich mix of exhibitions, festivals and events here at Exeter Phoenix and we often take part in other cultural projects and events in the city. We also invite a variety of artists and creative specialists to work with the group on special projects.
Find out more about some of the projects the group have been working on by visiting or following the group on instagram here >>
If you are working towards your Arts Award, coming along to Freefall can help you gain material for your portfolio. Visit the Arts Award website for more details here >>
Places are bookable in 5-week (half-termly) blocks during term times on a PAY-WHAT-YOU-CAN* basis, equivalent to £10, £5 and £0 per session.
If you’re unsure of which level it is appropriate for you to contribute, there are some guidelines to consider below.
Once a place is booked, an online form will be sent to gather more details about the person attending Freefall, including any special interests, access needs or other important information.
If you want to discuss anything about whether Freefall is right for you or any issues booking a place, please contact Kathy.norris@exeterphoenix.org.uk .
*PAY-WHAT-YOU-CAN
Our “Pay What You Can” model has three payment levels equivalent to £10, £5 and £0 per session (£50, £25 and £0 per half term block). Even the highest payment option does not cover the full cost of delivering these sessions, but it will help support our fundraising efforts and help us to use our valuable charitable funds where they are most needed.
No proof of income or eligibility for the free or more heavily subsidised places will be required – we know that all families have different situations, obligations and priorities and we trust you to choose what is right and affordable for you.
For 14 years, Exeter Phoenix has been committed to delivering Freefall as a means of ensuring that all young people, regardless of the financial and social barriers that they may face, are able to access high quality creative activities and release their potential. However rising costs and reductions in the numbers of funders able to continue supporting this long-term work have made meeting the costs of this increasingly difficult and, as things are, we do not have sufficient support in place to be able to continue delivering this project in this way.
Pay What You Can is a change to the way we deliver Freefall; continuing our fundraising efforts to ensure that it is still free for those who need it to be, but enabling those who can afford to contribute to do so in order for the project to survive.
If you would like to make a one off or recurring donation to support our work, please use the Donate Now button at the bottom of the page.
Pay What You Can guidelines:
A person/family paying £0 per session may:
Receive free school meals, or have done so in recent years
Be, or have previously been, looked after by the local authority
Experience stress about meeting basic needs* and not always achieve them
Rent lower-end properties (including housing association) or have unstable housing
Qualify for government and/or voluntary assistance, such as foodbanks and benefits
Have no access to savings and very limited expendable income**
Be unemployed/underemployed
Be unable to afford a holiday or to take time off without financial burden
A person/family paying £5 per session may:
Experience some stress about meeting basic needs* but still regularly achieve them
Have some debt but it does not prohibit attainment of basic needs
Be employed
Have access to limited savings and some expendable income**
Be able to take a holiday annually or every few years without financial burden
A person/family paying £10 per session may:
Be comfortably able to meet all basic needs
Own a home or rent a higher end property
Be employed
Have access to savings
Have an expendable income**
Be able to afford an annual holiday or to take time off
*BASIC NEEDS include food, housing, clothing and transportation.
**EXPENDABLE INCOME might mean you are able to buy coffee or tea at a shop, go to the cinema or a concert, buy new clothes, books and similar items each month, etc.
These guidelines have been inspired by those issued by Matchbox Cineclub and Scottish Queer International Film Festival.
In 2015 we made history by opening Studio 74, the first solar-powered cinema in the South West. We have continued our commitment to paving a greener future for the arts in the city and recently added further solar panels to create a solar-powered auditorium and installed LED lighting throughout the building. The LED project was made possible thanks to a loan fromExeter Community Energy , whilst the Naturesave Trust and the Postcode Local Trust made the solar panel project possible.
Exeter Community Energy is an innovative social enterprise that enables local people to take ownership of renewable and energy saving projects to benefit the city, its people and the environment. The Naturesave Trustis the charitable arm of Naturesave Insurance and works to promote the adoption of sustainable development. The Postcode Local Trust was established in 2015 and funds projects that are beneficial to local areas.
Speaking about the recent projects, Exeter Phoenix’s Fundraising and Development Manager, Laura Cameron Long, said:
Speaking about the recent projects, our Fundraising and Development Manager Laura Cameron Long said:
‘As a venue and a charity, we are proud to be committed to green measures that help us create a sustainable future for the arts. These measures also help to reduce our costs so we can keep providing our community with the best the contemporary arts has to offer. The support from Exeter Community Energy, the Naturesave Trust and the Postcode Local Trust has enabled us to make a real difference and we are delighted to be able to continue our goal of creating a resilient future for our community.’
The new Photo-Voltaic (PV) system consists of 54 panels and will produce nearly 18kW of power. To put this in to context, an average household system will usually produce up to 4kW. The LED system will lower Exeter Phoenix’s energy use by 38.12 tonnes of CO2 per year.
‘We are keen to be an example to other arts organisations in our commitment to green living andthese two exciting projects take us one step closer to fulfilling this.’
A £1.50 ticketing system charge applies to all tickets bought online. This helps us to pay for the ticketing software and website management, ensuring we can provide you with the best possible experience.
As a charity, we don’t charge this to make a profit. This contribution helps us continue delivering our diverse programme, supports creativity and the arts in the South West, and helps us connect with our audiences in more meaningful ways.
Exeter Phoenix
Bradninch Place
Gandy Street
Exeter
EX4 3LS
Registered Charity: 290011
Exeter Phoenix Privacy Policy
Purpose of policy
We respect your data. We are committed to protecting your personal information and being transparent about what information we hold about you. We comply with Data Protection legislation and all electronic communications will be made in accordance with the Privacy and Electronic Communications Regulator (PECR).
Using personal information allows us to develop a better understanding of our patrons and to provide you with relevant and timely information about the work that we do. As a charity it also helps us engage with potential donors and supporters. The purpose of this policy is to give you a clear explanation about how and why we collect and use the information we collect from you directly and from third parties.
We use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:
What information we may collect about you
How we may use that information
In what situations we may disclose your details to third parties
Our use of cookies to improve your use of our website
Information about how we keep your personal information secure, how long we maintain it for and your rights to be able to access it
Exeter Phoenix is a charity. Our registered charity number in England and Wales is 290011 and we are also registered as a company in England and Wales under registration number 1844169.
Information Collection
We collect various types of information and in a number of ways:
Information You Give Us
For example when you register on our website, buy tickets or make a donation, we’ll store personal information you give us such as your full name, email address, postal address, telephone number, card details, date of birth, contact preferences, information about which areas of our programme you are interested in. We will also store a record of your purchases and donations.
Information About Your Interactions With Us
For example when we send you a mailing we store a record of this, and in the case of emails we keep a record of which ones you have opened and which links you have clicked on.
Information From Third Parties
We occasionally receive information about you from third parties. For example we may use third party research companies to provide general information about you using publicly available data.
Sensitive Personal Data
Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not usually collect this type of information about our patrons unless there is a clear reason for doing so.
Legal Basis
There are three bases under which we may process your data
Contract Purposes
When you make a purchase from us or make a donation to us, you are entering into a contact with us. In order to fulfill this contract we need to process and store your data. For example we may need to contact you by telephone or email in the case of cancellation of a show or in the case of problems with your payment.
Legitimate business interests
In certain situations we collect and process your personal information that are in our legitimate organisational interests. However we only do this if there is no overriding prejudice to you by using your personal information in that this way. We describe below all situations where we may use this basis for processing your information.
With your explicit consent
For any situation where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.
Marketing Communications
We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as what events you have booked for in the past, as well as any preferences you may have told us about.
We use our legitimate organisational interest as the legal basis for communications by post and email. In the case of postal mailings, you may object to receiving these at any time by using the contact details at the end of this policy. In the case of email, we will always give you the opportunity to unsubscribe and opt out of receiving further marketing emails. Alternatively use the contact details at the end of this policy.
We may also contact you about our work by telephone, however we will always get explicit consent from you before doing this. Please bear in mind that this does not apply to telephone calls that we may need to make to you related to your purchases as outlined above.
Other Processing Activities
In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:
We may analyse data we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible.
We may analyse data we hold about you in order to identify and prevent fraud.
In order to improve our website we may analyse information about how you use it and the content you interact with.
We may use profiling techniques or third party wealth screening and insight companies who may provide us with information about you that will help us to communicate in a relevant way with you, in particular when we are approaching you about potential philanthropic support. Such information is compiled using publicly available data.
In all of the above cases we will always keep your rights and interests at the forefront to ensure they are not overridden by your own interests or fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy. Please bear in mind that if you object this may affect our ability to carry out tasks above that are for your benefit.
Third Party
There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:
To subsidiaries when it is necessary for them to be able to provide you with products or services that you have requested
To our own service providers who process data on our behalf and on our instructions (for example our ticketing system software provider). In these cases we require that these third parties comply strictly with our instructions and data protection laws for example around the security of personal data.
Where we are under a duty of disclosure to disclose your personal information in order to comply with any legal obligation, for example government bodies and law enforcement agencies.
To specific named visiting companies whose performances you have attended. In these cases we will always ask for your explicit consent before doing so.
Cookies
Our website uses cookies, which are text files placed on your computer to collect standard Internet log information and visitor behaviour. They are widely used to allow a website to function (for example to keep track of your basket) as well as to provide website operators with information on how the site is being used.
Our website contains links to other websites. This policy only applies to this website so when you link to other websites you should read their own privacy and cookie policies.
You can find out more about cookies at www.allaboutcookies.org
You can set your browser not to accept cookies, and the website above will tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Your debit and credit card information
If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). You can find more information about this standard here.
We may optionally allow you to store your card details for use in a future transaction. This is carried out in compliance with PCI-DSS and in a way where none of our staff members are able to see your full card number. We never store your 3 or 4 digit security code.
Maintaining your personal information
We will hold this data for as long as you are actively engaged with Exeter Phoenix or for 6 years, whichever is longer.
If there are aspects of your record that are inaccurate or you would like us to remove, you can do this by logging into your account through our website, calling our box office on 01392 667080 or using the contact details at the end of this policy. Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.
Security of your personal information
Appropriate safeguards are in place to keep your personal information as secure as possible, both in terms of the technology we use and our procedures and to ensure that we are compliant with current legislation. We will ensure that any third parties we use for processing your personal information do the same.
Your rights to your personal information
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.
Get in touch
Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organisational interests.
Comments Off on Behind The Scenes: Brief Encounter
Behind The Scenes: Brief Encounter
The making of a classic during the Second World War
Now one of the most iconic British films of all time, Brief Encounter endured a rather unique set of filming challenges. Filming took place between January and May 1945, during the last months of the Second World War. So what were the challenges of making a film in wartime?
The biggest challenges faced by the production team were often to do with finding locations. Originally the scenes in the train station were going to be filmed in London, but with the ever-present threat of air strikes, the company was evacuated to outside the city. This led to the need for a new location to shoot the, now iconic, railway station scenes.
A suitable option was soon found at Carnforth, north Lancashire. The main reason Carnforth Station was chosen was that as it was so far from the South East coast, the crew would receive sufficient warning of an approaching air-raid attack that they would have time to turned out filming lights and comply with blackout restrictions.
For residents of Carnforth, the arrival of a film crew brought much excitement, with many locals being cast as extras. The highlight for those chosen was the provision of dinner each night, which often included sweets and other items that were otherwise controlled by rationing.
However, the use of a new, non-London location brought new and unexpected challenges for the crew. When trying to shoot images of high-speed trains passing through the station, director David Lean hit upon a problem. Train drivers in Lancashire were not used to cameras and production lights being pointed at them, and when they saw them they feared there was a problem at the station. The approaching trains therefore all slowed to a mere crawl on approaching the station. In order to get his shots, David Lean ended up having to send a railway traffic officer to the other stations in the area, reassuring drivers that they could maintain their speed whilst passing through Carnforth.
Scheduling during wartime brought about its own difficulties. When the war ended, Victory in Europe Day was declared, and so on May 8 1945, the cast and crew were given the day off. This wasn't exactly so that they could go and celebrate, but rather because the cameras and crew were needed to help cover the VE Day celebrations in London.
With Brief Encounter celebrating its 70th anniversary this year, filmmaking may have changed dramatically, but the allure of this timeless classichas not faded. Thousands of people every year make the pilgrimage to Carnforth Station to take tea in its refreshment rooms and recreate the scenes from the film. Critical acclaim also continues to grow for Brief Encounter, with The Guardian describing it as ‘the best romantic film of all time’, and BFI’s ranking it as number two in its list of the Top 100 British Films.
Don't miss your chance to see this timeless classic on the big screen.
As part of our #BFILove season, Brief Encounter was screened at Studio 74 on Thu 19 Nov 2015.
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